Cancellation Policy
This Cancellation Policy explains how orders may be cancelled.
1. Order Cancellation by Customer
- Customers may cancel orders before the order is dispatched or prepared for delivery.
- Once the order has been dispatched, cancellation may not be possible.
2. Cancellation by Nature’s Wealth
- We reserve the right to cancel orders in cases including but not limited to:
- Product unavailable
- Pricing errors
- Suspicious transactions
- Delivery location outside service area
- In such cases, customers will receive a full refund.
3. Refund for Cancelled Orders
- If an order is cancelled successfully before dispatch:
- Refund will be initiated within 5–7 business days
- The refund will be issued to the original payment method
4. Failed Transactions
- If payment is deducted but the order is not confirmed, the amount will be refunded automatically according to payment gateway timelines.